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Is Zelle free to use for sending and receiving money between users within the United States who already have accounts at banks or credit unions that partner with Zelle, considering factors like potential fees charged by the banks themselves, limits on transaction amounts, and whether there are any circumstances where fees might apply, such as if a user’s bank is not part of the Zelle network or if they are sending money to a business?

Answer

Yes, Zelle is generally free to use.

While Zelle itself doesn’t charge fees to send or receive money, it’s important to understand the details:

  • No Zelle Fees: Zelle doesn’t impose any direct charges for using its service. There are typically no fees to send, request, or receive money using Zelle.

  • Bank or Credit Union Policies: Zelle is integrated into many banking apps. While Zelle is free, your bank or credit union might have certain account fees that are separate from Zelle. These are not Zelle fees but standard banking fees. For example, if your account has a monthly maintenance fee or requires a minimum balance, that fee still applies regardless of whether you use Zelle.

  • Business Accounts: While personal Zelle use is free, there might be fees associated with using Zelle for business accounts. Check with your bank or financial institution about their specific policies for Zelle business transactions. Some banks may offer Zelle for Small Business. This often involves fees.

  • Data Charges: Depending on your mobile data plan, you might incur data charges from your mobile carrier when using the Zelle app or your bank’s mobile app. These are not Zelle fees but charges from your mobile provider.

  • Third-Party App Fees: If you are using Zelle through a third-party app (other than your bank’s app), confirm whether that app has any associated fees.

  • Fraud: While Zelle itself is free, users can be targeted by scammers. Losing money due to fraud is not a "fee" but a loss resulting from a fraudulent transaction. Zelle transactions are designed to be used between people you know and trust. If you send money to someone fraudulently posing as a legitimate entity, you are unlikely to recover those funds.